Legal Overview for The SENDCo

Welcome to The SENDCO App. By accessing or using this platform, you agree to the following terms.

The SENDCO App is designed to support SEND professionals in managing processes such as EHCPs, referrals, provision mapping, and communication.

By using the platform, you agree to:

• Use it for professional and lawful purposes only
• Ensure any data entered is accurate and appropriate
• Maintain the confidentiality of login details
• Use the platform in line with your organisation’s policies

Users are responsible for:

• Keeping login details secure
• Ensuring access is limited to authorised individuals
• Informing us of any unauthorised use of their account

We reserve the right to suspend or terminate access where misuse is identified.

While The SENDCO App provides tools to organise and manage SEND information:

• Schools and users remain the data controller of any information entered
• Users are responsible for ensuring compliance with their own data protection policies
• The platform does not replace professional judgement or statutory responsibilities

We aim to ensure the platform is reliable and accessible at all times. However:

• We do not guarantee uninterrupted access
• The platform may be updated, modified, or temporarily unavailable for maintenance

All content, design, and functionality of The SENDCO App are the property of the platform and may not be copied, distributed, or reproduced without permission.

The SENDCO App is provided as a support tool. We are not liable for:

• Decisions made based on information within the platform
• Loss of data due to user error or external factors
• Any indirect or consequential loss

We may update these Terms & Conditions from time to time. Continued use of the platform indicates acceptance of any changes.

For any questions, please contact us.

The SENDCO App uses cookies to improve your experience and ensure the platform functions effectively.

Cookies are small text files stored on your device when you visit a website. They help the site recognise your device and remember certain information.

We use cookies to:

• Ensure the website functions properly
• Improve performance and user experience
• Understand how visitors use the site (analytics)

• Essential cookies
  Required for the website to function correctly
• Performance and analytics cookies
  Help us understand how users interact with the site so we can improve it
• Functionality cookies
  Remember preferences and settings

You can control or disable cookies through your browser settings.
Please note that disabling cookies may affect how the website functions.

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.

At The SENDCo App, we are committed to protecting your privacy and handling all data with the highest level of care, security, and professionalism.

This platform has been designed with the understanding that SEND information is sensitive and confidential. We recognise the importance of safeguarding personal data for pupils, families, and staff, and we take this responsibility seriously.

We may collect and process the following types of information:

• User account details (such as name, email address, and role)
• School or organisation information
• SEND-related data entered by users (e.g. student profiles, provision, notes, and documentation)
• Usage data to help improve the functionality and performance of the platform

Your information is used to:

• Provide and operate the SENDCO App
• Organise and manage SEND processes efficiently
• Improve user experience and platform performance
• Communicate important updates or support information

We do not sell or share your data with third parties for marketing purposes.

We are committed to ensuring that all data is:

• Stored securely
• Protected against unauthorised access
• Handled in line with UK GDPR and data protection legislation

Access to data is restricted and controlled to ensure confidentiality at all times.

Schools and users are responsible for ensuring that any data entered into the platform is:

• Accurate and appropriate
• Managed in line with their own school data protection policies
• Shared only with authorised individuals

The SENDCO App is designed with UK GDPR principles in mind, including:

• Data minimisation
• Purpose limitation
• Security and confidentiality

We aim to support schools in meeting their own data protection obligations when managing SEND information.

You have the right to:

• Access your data
• Request corrections to inaccurate information
• Request deletion of your data (where appropriate)

If you have any questions about this Privacy Policy or how your data is handled, please contact us.